Terms and Conditions for Epione Birthday Promotion:
$500 Credit Offer
Please read these Terms and Conditions carefully before participating in Epione’s Birthday Promotion. By engaging in this promotion, you agree to be bound by the following terms and conditions.
1. Eligibility:
1.1. Promotion Participants:
- This promotion is available to all individuals who have opted into Epione’s marketing communications. Patients do not need to be existing patients but must have provided valid contact information, including consent to receive promotional texts and emails.
- To qualify for the $500 credit, the participant must spend a minimum of $5,000 on treatments at Epione during their birthday month.
- Participants must be 18 years or older to participate in this promotion.
1.2. Suitability for Treatment:
- All treatments are subject to a consultation with an Epione professional to determine if the participant is a suitable candidate for the requested procedure(s). The $500 credit will only apply if the participant is deemed medically and aesthetically suitable for treatment.
1.3. Contact Information:
- Participants must ensure that their contact details, including mobile number and email address, are up to date to receive notification of this promotion.
2. Promotion Period:
2.1. Duration:
- This promotion is valid only during the participant’s birthday month. The promotional credit must be used on treatments that are booked and completed within this timeframe.
2.2. Promotion Expiry:
- The promotion begins on the first day of the participant’s birthday month and ends on the last day of that same month. After this period, the promotion expires and is no longer valid.
3. Promotional Credit:
3.1. Credit Usage:
- The $500 credit is applied to the participant’s total payment upon spending a minimum of $5,000 on one or more treatments at Epione within the birthday month.
- Taxes, fees, and gratuities are excluded from the $5,000 spend threshold. The $5,000 minimum must be met through treatment costs alone.
3.2. Non-transferable:
- The $500 credit is non-transferable and can only be redeemed by the participant whose birthday falls within the eligible period.
3.3. No Cash Value:
- The $500 credit has no cash value and cannot be exchanged or redeemed for cash.
3.4. No Partial Credit:
- If the participant does not reach the minimum spend of $5,000, the $500 credit will not be applied. Partial credit or prorated discounts are not available under this promotion.
4. Exclusions and Limitations:
4.1. Non-combinable Offers:
- The birthday promotion cannot be combined with any other discounts, offers, promotions, or referral credits. The $500 credit is a stand-alone offer.
4.2. Eligible Treatments:
- The promotion applies to in-office treatments only and does not cover over-the-counter products, services not provided by Epione, or treatments already paid for prior to the birthday month.
4.3. Previous Purchases:
- This promotion is not valid on treatments or procedures purchased before the start of the participant’s birthday month.
4.4. Cancellations or Rescheduling:
- If a treatment is booked and subsequently rescheduled outside the birthday month, the participant will no longer be eligible for the $500 credit. If a treatment is canceled, the credit is voided, and the participant must requalify within the birthday month to receive the benefit.
4.5. No Retroactive Application:
- The $500 credit cannot be applied retroactively to any previously completed treatments or any payments made outside the birthday month.
5. No Purchase Necessary Disclaimer:
This promotion is not a contest or sweepstakes; it is a promotional offer requiring a qualifying spend of $5,000 or more on treatments within the participant’s birthday month to be eligible for the $500 credit.
6. Booking and Appointment Terms:
6.1. Appointment Scheduling:
- This promotion is valid only during the participant’s birthday month. The promotional credit must be used on treatments that are booked and completed within this timeframe.
6.2. Late or Missed Appointments:
- Failure to show up for a scheduled appointment without appropriate notice (as per Epione’s cancellation policy) will result in forfeiture of the promotion. Epione’s standard cancellation fees may apply for missed or canceled appointments.
7. Liability and Dispute Resolution:
7.1. Limitation of Liability:
- Epione and its affiliates are not responsible for any technical issues, errors, or failures of any kind that prevent participants from receiving the promotion, including but not limited to issues with text messaging, email notifications, or system malfunctions.
7.2. Binding Arbitration:
- Any dispute, controversy, or claim arising out of or relating to this promotion, including any issues concerning the interpretation or application of these Terms and Conditions, shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association (AAA).
- The arbitration will be held in Los Angeles, California, and conducted in English. By participating in the promotion, you expressly waive your right to file a lawsuit in court or have a jury trial for any disputes relating to this promotion.
- The decision of the arbitrator will be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.
8. Changes to Terms and Conditions:
8.1. Modifications:
- Epione reserves the right to amend or modify these terms and conditions at any time without prior notice. Participants are responsible for reviewing the terms and conditions prior to participating in the promotion.
8.2. Termination of Promotion:
- Epione reserves the right to cancel, terminate, or suspend the promotion at any time, for any reason, including but not limited to fraud, abuse, or unforeseen technical or operational issues.
9. Data Privacy:
9.1. Privacy Policy:
- By participating in the promotion, participants agree to Epione’s privacy policy regarding the collection, use, and storage of their personal data, including but not limited to contact information for promotional purposes. Epione will not share participant data with third parties unless necessary for the administration of the promotion.
10. Acceptance of Terms:
10.1. Agreement:
- By participating in this promotion, participants acknowledge that they have read and agree to be bound by these terms and conditions. Failure to comply with these terms may result in disqualification from the promotion and forfeiture of any promotional benefits.
444 North Camden Dr.
444 North Camden Dr. Beverly Hills, CA 90210
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